Seminars and Workshops

There is a need to address the tasks, the problems and the constraints associated with introducing a NRW management strategy at all levels of the organisation.  It is important that an understanding of the principles of the strategy the steps in its design and implementation, and support for the tasks involved, filters down from senior management level to operations level. A training programme would therefore include one or more of the following:

1. Awareness Seminars for senior staff (and also to raise public awareness)

2. Training Workshops for engineering and technical staff

3. Continuous practical training for operations staff



Harare, Zimbabwe - Technical training  on NRW management for ZINWA Directors, Catchment Managers and Operating Engineers. Delegates at the Harare NRW training workshop report on the challenges for reducing NRW and their draft action plan

Awareness Seminars

The main aim of the seminar is to brief senior managers and decision makers on the aims of the NRW strategy, the steps required to implement it, and the plans for staff training.  Once perception is raised at the top, motivation will be enhanced at all levels of the organisation.  These delegates will be given an overview of the issues and methodologies to appraise them of the objectives and cost benefits of a leakage management policy and the steps required to introduce one.  

Training Workshops

The aim of these is to ensure that within the constraints of the system, recommendations for best practice are made, and skills are transferred to engineers and technical staff responsible for managing and controlling leakage. It is unlikely that one workshop will be suitable for raising the awareness of the whole range of an organisation's staff. The workshops should therefore be tailor made for each category of staff:  For example, engineers, while still requiring an awareness of the management issues, would benefit from those modules with a practical and technical approach. Technical and operational staff would be given an awareness of the programme stages and the technologies required to implement a strategy.

Continuous Practical Training

This element is for operational staff responsible for leakage management in the field. The training would be structured in modules, each module covering a particular task or skill, to reinforce workshop training.   Training in the field requires a long term view, with continuous repetitive exercises.

Seminar and workshop programmes and the continuous practical training programme  can be designed with the specific needs of the utility and each group of staff  - and their respective requirements - in mind.

1. One day speciality topic workshop (CHKSTT):

Non-Revenue Water Management - 27 September 2011

China Hong Kong Society for Trenchless Technology

Developing and Maintaining a Strategy for Non- Revenue Water Management

Example Workshop 1

2. Two day NRW Workshop (ATCEN)

Managing the physical and commercial losses of water,

Kuala Lumpur, Malaysia, 6-8 June 2011:

Example Workshop 2

3. Three day project management training workshop (Malaysian Water Utility)

Malaysian Water Utility - 12 - 14 September 2011

NRW Training Workshop : Concepts, Practicalities and Results

Example Workshop 3

4. Three day NRW Reduction Strategy Workshop, Kyrgyzstan

Kyrgyzstan water utility engineers - 20-22 October 2015 

Examining challenges and barriers via water audits and water balance, and developing action plans for implementing an NRW strategy.

Example Workshop 4